Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.
A wide variety of industries partner with CSG to succeed.
Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.
Partner with CSG to solve your biggest business challenges.
Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Glean the latest insights though our blogs, press releases, and articles.
In banking customer experience management, which tech is delivering on the hype? See our rundown of the Gartner Hype Cycle in Customer Experience in Banking 2025. …
Insights
Embedded SIM (eSIM) technology is reshaping how telecom businesses manage mobile connectivity. The shift from physical SIM cards t…
Switching to embedded subscriber identity modules (eSIMs) can transform how you manage large networks of devices. As the industry …
Artificial intelligence (AI) is transforming how businesses operate.. In 2024, 78% of respondents said their organizations used AI…
Press Release
Leaders in performance and technology unite to celebrate excellence at the pinnacle of motorsport MoneyGram Haas F1 Team is proud …
Between the rapid growth of the embedded SIM (eSIM) market and the rise of 5G, it’s clear that the telecommunications sector will …
While AI adoption of still varies by industry, it’s become clear that businesses need it in today’s fast-paced, data-rich world. W…
Imagine a driver rear-ends your car at a stoplight or a burst pipe floods your business overnight. The costs to repair, replace or…
Key Takeaways Telco providers face five costly CPQ challenges: slow quotes, customer churn, high operational overhead, limite…
Legacy configure, price and quote (CPQ) systems were not built for modern telecommunications teams looking to dominate in a compet…
Key takeaways Cost-plus pricing may undermine partnership profitability by ignoring value creation and market dynamics Per…
Insurance carriers discuss modernizing systems, enhancing the policyholder experience and improving efficiency. Yet when asked for…
Suppose your business sends a critical message to a customer (maybe a late payment text or appointment reminder), and it lands in …